Last Updated: June 16, 2020
Please read thoroughly before checking the box and moving on to place your order, especially the regular and expedited shipping information. Please call with questions about the shipping information if this is not clear, we would be happy to clarify. 937.433.4673(HOPE) It is our goal to make sure you receive your product when you need it.
Acceptance of Terms and Conditions
These terms and conditions are entered into between you and Nutritional Medicinals, LLC (“Company”, “we” or “us”). These terms and conditions, together with any documents or provisions that they incorporate by reference (collectively, the “Terms”), govern your access to and use of functionalformularies.com and the Functional Formularies Mobile App, including any content, functionality and services offered on or through the site or the mobile app (the “Website and/or Mobile App”), whether as a guest or a registered user.
Please read the Terms carefully before you start to use the Website and/or Mobile App. By using the Website and/or Mobile App or by clicking to accept or agree to the Terms when this option is made available to you, you accept and agree to be bound and abide by the Terms and our Privacy Policy, which is incorporated herein by reference. If you do not want to agree to the Terms or the Privacy Policy, you must not access or use the Website and/or Mobile App.
By using this Website and/or Mobile App, you represent and warrant that you are of legal age to form a binding contract with us and meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Website and/or Mobile App.
BUSINESS HOURS
Monday – Friday 9-5pm, EST (excluding major U.S. holidays).
If you live in Alaska or Hawaii please call us at 937-433-4673 to place your order. (We can get you a better shipping rate through USPS.)
All orders, regardless of shipment method, received by 5 p.m. will ship within two business days.
EXPEDITED REQUESTS
The guarantee for expedited shipping options (Overnight, 2nd day, etc.) begins the day the product ships. Please call our office to confirm your expedited shipping request.
We recommend ordering 7-10 business days in advance to ensure your supply does not run out. Occasionally there are delays in transit time due to weather or unforeseen circumstances.
All transit/shipping days are business days (Monday-Friday) as UPS does not deliver on the weekends. Some areas are eligible for Next Day Air Saturday delivery. Please call 937.433.4673 for these delivery options.
Refund Policy
Due to the nature of our products, we cannot return any item to stock. After our product leaves our facility we cannot control how it is stored or cared for. We would never ship previously sold products to customers and we feel that you would not want us to do so. We would recommend donating your unopened product to someone else who could benefit from it. We can direct you to our partner organizations that distribute our products to their communities.
Our products also can be used orally and make a great protein shake or can be included in many dishes.
Coupon Use Policy
Coupons offered on our website or those received via electronic communication are valid for orders placed within the United States only. Orders shipped outside of the US are not eligible for any discounts or promotions applied through coupons. We reserve the right to modify or cancel any coupon usage that does not comply with this policy.
Electronic Communications
Visiting the Website and/or Mobile App or sending emails to us constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email or on the Website and/or Mobile App, satisfy any legal requirement that such communications be in writing. These terms and conditions incorporate by reference the provisions of the Company’s Electronic Communication Delivery Policy, which can here accessed here.
Your Account
If you use the Website and/or Mobile App, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that we are not responsible for third party access to your account that results from theft or misappropriation of your account. We reserve the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion.
Links to Third Party Websites or Services
The Website and/or Mobile App may contain links to other websites (“Linked Websites”). The Linked Websites are not under our control and we are not responsible for the contents of any Linked Website, including any link contained in a Linked Website or any change or update to a Linked Website. We are providing these links to you only as a convenience, and the inclusion of any link does not imply our endorsement of the site or any association with its operators.
Certain services made available via the Website and/or Mobile App are delivered by third party sites and organizations. By using any product, service or functionality originating from the Website and/or Mobile App, you agree that we may share such information and data with any third party with which we have a contractual relationship to provide the requested product, service or functionality on behalf of our users and customers.
Intellectual Property
The Website and/or Mobile App and its entire contents, features and functionality (including all information, software, text, displays, images, video and audio, and the design, selection and arrangement thereof) are owned by the Company or its licensors or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws.
These Terms permit you to use the Website and/or Mobile App for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store or transmit any of the material on our Website and/or Mobile App, except that: your computer or mobile device may temporarily store copies of such materials in memory incidental to your accessing and viewing those materials; you may store files that are automatically cached by your web browser for display enhancement purposes; you may print or download one copy of a reasonable number of pages of the Website and/or Mobile App for your own personal, non-commercial use and not for further reproduction, publication or distribution; if we provide desktop, mobile or other applications for download, you may download a single copy to your computer or mobile device solely for your own personal, non-commercial use, provided you agree to be bound by our end user license agreement for such applications; and if we provide social media features with certain content, you may take such actions as are enabled by such features.
You must not: modify copies of any materials from the Website and/or Mobile App; use any illustrations, photographs, video or audio sequences or any graphics except as permitted above; delete or alter any copyright, trademark or other proprietary rights notices from copies of materials from the Website and/or Mobile App; or access or use for any commercial purposes any part of the Website and/or Mobile App or any services or products available through the Website and/or Mobile App.
If you print, copy, modify, download or otherwise use or provide any other person with access to any part of the Website and/or Mobile App in breach of these Terms, your right to use the Website and/or Mobile App will cease immediately and you must, at our option, return or destroy any copies of the materials you have made. No right, title or interest in or to the Website and/or Mobile App or any content on the Website and/or Mobile App is transferred to you, and all rights not expressly granted are reserved by the Company. Any use of the Website and/or Mobile App not expressly permitted by these Terms is a breach of these Terms and may violate copyright, trademark and other laws.
Prohibited Uses
You will not use the Website and/or Mobile App for any purpose that is unlawful or that is prohibited by these Terms. In addition, you will not use the Website and/or Mobile App in any manner which could damage, disable, overburden, or impair the Website and/or Mobile App or interfere with the proper working of the Website and/or Mobile App. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Website and/or Mobile App. You will not use the Website and/or Mobile App to engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Website and/or Mobile App, or which, as determined by us, may harm the Company or users of the Website and/or Mobile App or may expose them to liability, damage, or harm.
Communication Services
The Website and/or Mobile App may contain bulletin board services, chat areas, news groups, forums, communities, personal web pages, calendars, and/or other message or communication facilities designed to enable you to communicate with the public at large or with a group (collectively, “Communication Services”). You agree to use the Communication Services only to post, send and receive messages and material that are proper and related to the particular Communication Service.
By way of example, you agree that when using a Communication Service, you will not: defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others; publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information; upload files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity) unless you own or control the rights thereto or have received all necessary consents; upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another’s computer; advertise or offer to sell or buy any goods or services for any business purpose, unless such Communication Service specifically allows such messages; conduct or forward surveys, contests, pyramid schemes or chain letters; download any file posted by another user of a Communication Service that you know, or reasonably should know, cannot be legally distributed in such manner; falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded, restrict or inhibit any other user from using and enjoying the Communication Services; violate any code of conduct or other guidelines which may be applicable for any particular Communication Service; harvest or otherwise collect information about others, including e-mail addresses, without their consent; or violate any applicable laws or regulations.
We have no obligation to monitor the Communication Services. However, we reserve the right to review materials posted to a Communication Service and to remove any materials in our sole discretion. Also, we reserve the right to terminate your access to any or all of the Communication Services at any time without notice for any reason whatsoever.
We reserve the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in our sole discretion. Always use caution when giving out any personally identifying information about yourself or your children in any Communication Service. We do not control or endorse the content, messages or information found in any Communication Service and, therefore, we specifically disclaim any liability with regard to the Communication Services and any actions resulting from your participation in any Communication Service. Managers and hosts are not authorized spokespersons of the Company, and their views do not necessarily reflect our views. Materials uploaded to a Communication Service may be subject to posted limitations on usage, reproduction and/or dissemination. You are responsible for adhering to such limitations if you upload the materials.
We do not claim ownership of any materials that you provide to the Website and/or Mobile App or post, upload, input or submit to the Website and/or Mobile App or our associated services (collectively “Submissions”). However, by posting, uploading, inputting, providing or submitting your Submission, you are granting us, our affiliated entities and our sublicensees permission to use your Submission in connection with the operation of their and our businesses including, without limitation, the rights to copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat your Submission, and to publish your name in connection with your Submission.
No compensation will be paid with respect to the use of your Submission pursuant to these Terms. We are under no obligation to post or use any Submission you may provide and may remove any Submission at any time in our sole discretion. By posting, uploading, inputting, providing or submitting your Submission, you warrant and represent that you own or otherwise control all of the rights to your Submission including, without limitation, all the rights necessary for you to provide, post, upload, input or submit the Submissions.
Third Party Accounts
You may be able to connect your account with us to third party accounts. By connecting your account with us to third party accounts, you agree that you are consenting to the continuous release of information about you to others (in accordance with your privacy settings on those third party sites). If you do not want information about you to be shared in this manner, do not use this feature.
International Users
This Website and/or Mobile App and any associated products and/or requested samples are offered from the United States and are only available and/or deliverable to users who are 18 years of age or older and who reside in the United States or any of its territories or possessions. We make no representation that materials on this Website and/or Mobile App are appropriate or available for use in locations outside of the United States and its territories and possessions. Access to this Website and/or Mobile App from countries or territories where such access is illegal is prohibited. Those who choose to access this Website and/or Mobile App outside the United States and its territories and possessions do so on their own initiative and at their own risk and are responsible for compliance with any applicable local laws.
Indemnification
You agree to defend, indemnify and hold harmless the Company, its affiliates, licensors and service providers, and its and their respective officers, directors, managers, members, employees, contractors, agents, licensors, suppliers, successors and assigns, from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses or fees (including reasonable attorneys’ fees) arising out of or relating to: your violation of these Terms; your use of the Website and/or Mobile App or its content, services or products; or your use of any information obtained from the Website and/or Mobile App. We reserve the right, at our own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with us in asserting any available defenses.
The foregoing does not apply to the extent limited or prohibited under applicable law.
Disclaimer of Warranties
You understand that we cannot and do not guarantee or warrant that files available for downloading from the internet or the Website and/or Mobile App will be free of viruses or other destructive code. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to our Website and/or Mobile App for any reconstruction of any lost data. WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE WEBSITE AND/OR MOBILE APP OR ANY SERVICES OR PRODUCTS OBTAINED THROUGH THE WEBSITE AND/OR MOBILE APP OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON ANY WEBSITE AND/OR MOBILE APP LINKED TO IT.
YOUR USE OF THE WEBSITE AND/OR MOBILE APP, ITS CONTENT AND ANY SERVICES OR PRODUCTS OBTAINED THROUGH THE WEBSITE AND/OR MOBILE APP IS AT YOUR OWN RISK. THE WEBSITE AND/OR MOBILE APP, ITS CONTENT AND ANY SERVICES OR PRODUCTS OBTAINED THROUGH THE WEBSITE AND/OR MOBILE APP ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER THE COMPANY NOR ANY PERSON ASSOCIATED WITH THE COMPANY MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY OR AVAILABILITY OF THE WEBSITE AND/OR MOBILE APP. WITHOUT LIMITING THE FOREGOING, NEITHER THE COMPANY NOR ANYONE ASSOCIATED WITH THE COMPANY REPRESENTS OR WARRANTS THAT THE WEBSITE AND/OR MOBILE APP, ITS CONTENT OR ANY SERVICES OR PRODUCTS OBTAINED THROUGH THE WEBSITE AND/OR MOBILE APP WILL BE ACCURATE, RELIABLE, ERROR-FREE OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT THE WEBSITE AND/OR MOBILE APP OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS OR THAT THE WEBSITE AND/OR MOBILE APP OR ANY SERVICES OR PRODUCTS OBTAINED THROUGH THE WEBSITE AND/OR MOBILE APP WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.
THE COMPANY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT AND FITNESS FOR PARTICULAR PURPOSE.
THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
LIMITATION OF LIABILITY
IN NO EVENT WILL THE COMPANY OR ITS AFFILIATES, LICENSORS, OR SERVICE PROVIDERS, OR ITS OR THEIR RESPECTIVE OFFICERS, DIRECTORS, MANAGERS, MEMBERS, employees, contractors, agents, licensors, suppliers, successors OR assigns, BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE WEBSITE AND/OR MOBILE APP, ANY WEBSITE AND/OR MOBILE APPS LINKED TO IT, ANY CONTENT ON THE WEBSITE AND/OR MOBILE APP OR SUCH OTHER WEBSITE AND/OR MOBILE APPS OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE AND/OR MOBILE APP OR SUCH OTHER WEBSITE AND/OR MOBILE APPS, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORESEEABLE.
THE FOREGOING DOES NOT AFFECT ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
Changes to the Website and/or Mobile App
We may update the content on the Website and/or Mobile App from time to time, but its content is not necessarily complete or up-to-date. Any of the material on the Website and/or Mobile App may be out of date at any given time, and we are under no obligation to update it.
Changes to These Terms
We may revise and update these Terms from time to time in our sole discretion. All changes are effective immediately when we post them and apply to all who access and use the Website and/or Mobile App thereafter. However, any changes to the dispute resolution provisions set forth in Governing Law and Jurisdiction will not apply to any disputes for which the parties have actual notice on or prior to the date that the change is posted on the Website and/or Mobile App.
Your continued use of the Website and/or Mobile App following the posting of revised Terms means that you accept and agree to the changes. You are expected to check this page from time to time so you are aware of any changes, as they are binding on you.
Governing Law and Jurisdiction
All matters relating to the Website and/or Mobile App and these Terms and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the internal laws of the State of Ohio without giving effect to any choice or conflict of law provision or rule (whether of the State of Ohio or any other jurisdiction).
Any legal suit, action or proceeding arising out of, or related to, these Terms or the Website and/or Mobile App shall be instituted exclusively in the federal or state courts in each case sitting in Dayton, Montgomery County, Ohio USA, although we retain the right to bring any suit, action or proceeding against you for breach of these Terms in your country of residence or any other relevant country. You waive all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.
Arbitration
At our discretion, we may require you to submit any dispute arising from these Terms or your use of the Website and/or Mobile App, including disputes arising from or concerning their interpretation, violation, invalidity, non-performance, or termination, to final and binding arbitration under the Rules of Arbitration of the American Arbitration Association applying Ohio law.
LIMITATION ON TIME TO FILE CLAIMS
ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THE TERMS OR THE WEBSITE AND/OR MOBILE APP MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES, OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.
Waiver and Severability
No waiver by the Company of any term or condition set forth in the Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of the Company to assert a right or provision under the Terms shall not constitute a waiver of such right or provision.
If any provision of the Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms will continue in full force and effect.
Questions or Concerns
The Website and/or Mobile App is operated by Nutritional Medicinals, LLC. Our address is 9277 Centre Pointe Drive, #220, West Chester, Ohio 45069. Our telephone number is (937) 433-4673.
All feedback, comments, requests for technical support and other communications relating to the Website and/or Mobile App should be directed to us via the ‘Contact’ page of the Website and/or Mobile App